Last updated: 18.07.2025
Your privacy is important to us. This policy explains what personal data we collect, how we use it, who we share it with, and what data protection rights you have. It applies when you use our website and services at our website - www.katsubet.com.
Please bear in mind that you must be at least 18 years old to use our services. If we become aware that someone under 18 has shared personal data with us, we will delete it without delay.
We may revise this Privacy Policy from time to time. We’ll take every effort to notify you.
1. What data about you do we collect and use?
To operate our services, comply with legal requirements, and improve your experience, we process several types of personal data. This information comes from you directly, through your use of the site, or from trusted third parties like payment providers/fraud prevention services.
We may collect:
- Identity & Contact Information - your name, address, date of birth, email, and phone number;
- Verification Documents - your ID or utility bill, for compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) laws;
- Financial & Transaction Data - bank account or card details, deposits, withdrawals, and transaction history;
- Usage Data - your interactions with games, site features, customer support, and game preferences;
- Device & Technical Information - IP address, browser type, device model, and approximate location.
We use this data for account setup, payments, security, regulatory compliance, communication, and platform optimization. We may also use it to send you relevant offers, depending on your preferences.
2. What are the lawful bases and purposes for processing your data?
We process your personal data only where permitted by law. This includes:
- Contractual necessity - to provide and manage your account, enable gameplay, and process payments;
- Legal obligation - to meet regulatory requirements, such as AML and responsible gaming laws;
- Legitimate interest - for purposes such as fraud prevention, platform security, service improvements, and, if applicable, for sending you marketing materials;
- Consent - where required to use our services, might be used for sending you marketing materials.
3. Who do we share your data with and how do we transfer it?
We do not sell your data. However, we do share it where necessary to run our services or comply with the law (for instance, with service providers, regulatory bodies and law enforcement).
If your data is transferred outside your country or region, we ensure it is protected using legally approved safeguards, such as standard contractual clauses or similar mechanisms.
4. How long do we retain your data for?
We retain your personal data only for as long as necessary. This period depends on the type of data and the reason we collected it. For example, financial and identity verification records are kept for at least five years, as required by AML laws. When no longer needed, data is securely deleted or anonymized.
5. What are your data protection rights?
You have rights under data protection law, which may include:
- Access - to know what data we hold about you;
- Correction - to fix inaccurate or incomplete information;
- Erasure - to request deletion of your data, if permitted by the law;
- Restriction - to limit how your data is used in certain cases;
- Objection - to stop certain processing, including marketing;
- Data portability - to receive your data in a portable format;
- Withdraw consent - where processing is based on consent.
To make a request, contact us at [email protected]. We may ask for verification before fulfilling your request.
6. What are the security measure we implement?
We take data protection seriously. Your personal information is secured using industry-standard practices, including encryption, access controls, and regular monitoring. Only authorized personnel and partners have access to your data, and only for legitimate reasons. In case of a serious data breach, we will notify you and regulators as required.
7. Cookies and online tracking
We use cookies and similar technologies to operate the website, remember preferences, improve functionality, and analyze traffic. Some cookies are essential; others help us enhance your experience. You can manage cookie preferences through your browser.