Responsible Gaming

The main thing about gambling in any casino is entertainment. Therefore, if you feel that there is something that spoils your fun, please, read about the following options.

People under 18 years old are not allowed to register on this website. We regularly have security checks and will find such kids anyways. We have the right to request your age confirmation. If you have children and afraid they can create an account here, please, use special programs for parental control, and check if they don’t have access to your casino account and credit card information. If you know that someone under 18 y.o. does play in our casino, please, send this information to our support team.

We are here to help you out with other issues.

Read the following statements and answer if it’s true for you:

  • Gambling prevents me from doing my daily tasks.
  • I continue to gamble after I spent more than I expected.
  • I gamble being under drugs or alcohol.
  • I gamble to escape from the life problems that I can’t solve by myself.

If at least one statement is true for you then you should think of the frequency of gambling. Katsubet Casino takes gambling issues and addictions very seriously. We recommend you to set limits for your gambling activity. There are the following options to choose:

Deposit limit.

You will control how much money is ok for you to deposit. Set a particular amount per day, per week or per month.

Loss limit.

You will control how much money is ok for you to lose. Once the possible spent amount is set, you will not be able to play for money during a set period of time.

Session limit.

You will control the time you spend on the site. Once the time gets expired, you will be asked to log out or confirm your further stay.

Cool-off period.

You will set a pause for a certain period of time. During this timeframe, you will not be able to deposit and play in real money mode but an access to your account remains available though. Once the cool-off period is over, your account will be automatically unlocked.

Self-Exclusion Period.

You will not be able to gamble here for 6 months or 12 months upon your choice. This period can’t be stopped prior to the set date. You can’t edit it either. After the period expires, you should address our support team to reactivate the account. Don’t forget to withdraw your funds before choosing this option. Mind that the funds remaining on the balance will be paid out only when a period is expired and according to the casino limits.

Account closure.

If you want your account to be closed at all, please contact our support team. Please mind, that you won’t be able to re-open it again.

What if I feel addicted?

Gambling is just entertainment. But as soon as it gives us real pleasure, and sudden gifts it can become really addictive. If you feel that you can’t stop gambling as soon as you want, lose too much money or it is the only way you see to earn some money, ask for help.

Here is a list of organizations to address if you seek support and assistance:

  • GamCare
  • Gambling Therapy
  • Gamblers Anonymous

Effective from: 03/06/2020

Last updated: 28/09/2020

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